Serving Central California
Fresno County • Tulare County • Madera County • Kings County

Way to Go Kitty Fitch!

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If you have a copy of the Dominion summer publication, take a look inside. You’ll notice a very familiar Guarantee face. Kitty Fitch! Congrats Kitty on being featured in the Dominion for your delicious Slow Cooker Pulled Pork recipe. This dish is perfect for the scorching months because you get all of the wonderful flavors of BBQ without heating up your home! How cool is that??? 😎

The Only In-House Small Claims Service is at Guarantee!

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Guarantee Real Estate launched its Small Claims Concierge Service about 6 months ago, and the service has already proven to be beneficial for Real Estate Agents in today’s market.

The Small Claims Concierge Service was established to assist with negotiations of small claims for commission disputes, earnest money deposits, and issues that arise when a Broker refuses to pay on a referral. The idea of an in-house service was conceptualized based on the need for additional legal resource options that otherwise wouldn’t be available.

Why do the Agents Find the Service So Valuable?
Concierge works both as an asset and a learning tool for our Realtors®. After discussion and mediation, resolutions have been found to favor both Agent and clients.

“Not every case presented to Concierge will go to Small Claims. There is an eligibility criteria that each complaint must meet, and an evaluation is done based on merit. The most important benefit of the service is that it helps our agents learn and grasp a better understanding of what to avoid in future circumstances that can arise when practicing real estate.”
-Bill Raudwer- Small Claims Representative, Guarantee Real Estate

What Do our Agents Have to Say About This Service?
“Justice prevailed with my small claims lawsuit because Guarantee Small Claims Concierge Service looked out for my best interest and helped me defend my case. Their efforts, support, knowledge, expertise, and care for me turned a challenging situation into a very positive experience.
-Elaine Colett, Realtor® at Guarantee Real Estate West & Herndon

“Everything went well. I was so pleased to have representation, and it was nice to have an option where the cost didn’t exceed the issue. It’s always helpful to know there is professional legal help when difficult situations arrive.”
-Jesse Penner, Realtor® at Guarantee Real Estate Willow & Nees

How to Connect With the Concierge Service
The service starts with a 30 minute free consultation. Appointments are available on Tuesdays between 2:30 PM – 4:00 PM & Wednesdays between 9:30 AM – 11:00 AM. The service is only available to Guarantee Agents and their clients. To book an appointment call Kim Durgin (559) 892-2868 or email

We Care About our Associates!
Our main goal is to be the Premier Provider of the real estate experience around the home sale transaction. We are continuously looking for innovative ways to save our Realtors® time and money. The Guarantee Small Claims Concierge Service is the only one of its kind that is offered at a Fresno Real Estate Brokerage. Does your broker have your best interest in mind? Connect with us today for more information.

Guarantee Curb Appeal

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Are you planning to sell this summer? Get your outdoors in shape, because it can pay off!
According to National Association of REALTORS® (NAR), certain exterior improvements are likely to recoup at resale.
Source: RISMedia

How to Maximize Buyer Appeal
The view from your curb is the first and most important impression a buyer will remember when considering to purchase your home. If you are are planning to sell this summer, maintaining the exterior of your home will maximize “buyer appeal.”

What Should be the Focus Outdoors?
According to the National Association of Realtors, a homeowner’s consistent attention to lawn care, landscaping/tree service, and a great irrigation system will guarantee an ROI of 86%.

“A well manicured yard can be just as important as any indoor remodel. Even homeowners with no immediate plans to sell can gain more enjoyment and satisfaction from their home by taking on a project to revive their outdoor spaces.”
-Elizabeth Mendelhall, NAR President

Process and Preparation-We are Here for You!
If experience matters to you, then connect with a Realtor® at the most trusted brand for almost 100 years. Guarantee Real Estate. We promise to help you get your home in top condition. When you list your home with Guarantee, we vow to work on your behalf by providing complete real estate services. We will help you make a list of any repairs, suggest necessary upgrades, and provide a list of reputable vendors that can be trusted to complete the work. Connect with us today to learn more.

Guarantee Sponsors Marjaree Mason Center

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The Guarantee Good Will Network awarded the Marjaree Mason Center a $2,500 sponsorship for their annual fundraiser. The grant will help support and empower individuals affected by domestic violence. The art piece down below was presented to Guarantee on behalf of one of the children who benefit from the center. Special moments such as this one reminds us of our EPIC mission to care for our community, and our social responsibility to give back.

The Marjaree Mason Center was founded over 40 years ago after the tragic death of Marjaree Mason. Despite seeking help from medical professionals and law enforcement, Marjaree’s life ended at the age of 36 by the hand of her abuser. Just one year after her murder the Marjaree Mason Center opened to offer safety and support services to those experiencing domestic violence in Fresno County.

The Guarantee Goodwill Network Fund is a donor-advised fund, established at the Central Valley Community Foundation, to encourage Guarantee employees to give back to the communities where they live and work.

And the Winner is Jolleen Ruiz!

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The Agents at Guarantee Real Estate-Willow & Nees participated in a contest to show off their love for Central California neighborhoods. What were the terms of the contest? The Associate who captures the most creative neighborhood video for social media wins!

Congratulations Jolleen Ruiz! Your hard work and creativity shows through your enthusiasm as a Sales Associate, and your love for family.

“When I first heard about the contest, I knew I wanted to create something that showed how much I love this community and what it means to me. There are so many amazing things here in Central California that we take for granted. I love to brag about my town and show off what makes Clovis the perfect town to raise a family. Winning the contest was just the icing on the cake for me.”

-Jolleen Ruiz, Realtor® at Guarantee Real Estate-Willow & Nees.

Has the 2006 Housing Bubble Returned?

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With home prices rising again this year, some are concerned that we may be repeating the 2006 housing bubble that caused families so much pain when it collapsed. Today’s market is quite different than the bubble market of twelve years ago. There are four key metrics that explain why:

  1. Home Prices
  2. Mortgage Standards
  3. Mortgage Debt
  4. Housing Affordability

Source: Keeping Current Matters

We can be confident that the 2006 housing bubble has not returned. Here’s why:

The Current Rise in Home Prices aren’t Like 2006
It is true that home prices are starting to mimic the trend of 2006. However, when inflation is factored in, home prices should actually be 18% higher than they are now. Good News! This is an indication that homes are still in the affordable price range.

Lenders Have Taken Preventative Measures to Avoid Defaults
There is a major concern that lenders will fall back to the “ease of lending” which lead to the previous housing bubble. Nonetheless, lenders have proven that their standards today have completely changed over time. With additional guidelines set in place, the banks have taken extra steps to prevent loan defaults.

Homeowners are More Responsible With Their Mortgage
The mortgage debt is significantly lower today at 4.48% than it was during the crash of 2006 with 7.21%. In the past, homeowners used their equity without planning. Today, a different approach to the market is emerging. Homeowners are starting to take advantage of the pricing trend by using their equity as a means to UPGRADE rather than waiting to sell.

The Market Remains Favorable!
Although home prices are increasing and mortgage rates are continuing to rise, the current market remains favorable to home buyers. According to the The National Association of Realtors®, the Housing Affordability Index proves that homeownership is more affordable today than in years past.

After considering all of the facts, it’s clear that the American dream of homeownership is still within reach!

Have You Considered What’s in The Market for YOU?
Investing your home’s equity is a responsible move to secure your future. Take advantage of the current trend and upgrade NOW! Connect with a Guarantee Realtor® today to learn more.


New Guarantee Offices in Selma and Reedley!

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We are proud to announce the Grand Opening of the Guarantee Selma and Guarantee Reedley branches! Both offices are guaranteed to be the prime spots for real estate services in the South County.

The Sales Associates are most pleased with their large office space and the ability to serve their clients much better with office upgrades.

“With almost 100 years of service and commitment to Central California communities, Guarantee Real Estate is happy to continue serving in Selma and Reedley. We invite you to come by and say “hello”. The agents would love to serve you!” -Andy Nazaroff, President & CEO, Guarantee Real Estate

Guarantee Real Estate is a subsidiary of HomeServices of America, Inc., a Berkshire Hathaway affiliate.

Genevie Puente

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It is with regret that we announce the passing of Genevie Puente, Realtor® at Guarantee Real Estate – Fig Garden. Genevie contributed over 28 years to the industry of Real Estate and we will miss her dearly.

“Genevie was the ultimate professional Realtor®. Her business was built on referrals from past clients, because they were so satisfied with her exceptional service. Many of her clients became her good friends over the years and she was very respected in our real estate community. The agents in our office loved Genevie, and she loved our office. We share so many fond memories of fun and laughter during so many years of working together.” -Sandy Darling, Office Manager, Guarantee Fig Garden

“Genevie was a perfect representation of our company’s EPIC values: ethical, professional, innovative and caring. She will be deeply missed.” -Andy Nazaroff, President & CEO, Guarantee Real Estate

In lieu of flowers, the family has requested that a contribution be made to the Guarantee Good Will Network. Condolences can be sent to Julian Puente and Family, 5477 North Tahan, Fresno, CA 93711.

Stonebridge Community-A Stunning Gem

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Written by: Diane Hill

Tucked away in Northwest Fresno is the special community of Stonebridge. There is something magical when you cross over the bridge and enter this beautiful village of 53 acres in a park like setting, with 10 lakes, and tennis courts.

Stonebridge is sought for its serene, secure, and friendly community atmosphere. It boasts “The Clubhouse”, a stunning gem on the water’s edge. As you stroll through the tree lined streets with the well kept homes and landscape, you are struck by the serenity of the village with its classic street lights and English titled streets.

Those who decide to make Stonebridge their home, are welcomed as residents of this lovely community and will enjoy the many frequent activities held in the Clubhouse.

Your Bullard Neighborhood Expert

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Diane Hill


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2018 Guarantee Real Estate Hunger Heroes Campaign

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On Tuesday morning Guarantee Real Estate hit every street corner with one mission – To join the fight against hunger in Central California. In an effort to support the Community Food Bank’s annual Hunger Heroes fundraising campaign, Guarantee team members collected donations for those in need of food.

About the Community Food Bank
The Community Food Bank is dedicated to ending hunger in Central California by providing food to anyone in the community with a need. The organization serves 200 agencies in 5 counties and provides food to about 280,000 people each month. $.97 cents of every dollar goes directly to feeding programs and services.

The kick off for the 2018 Guarantee Real Estate Hunger Heroes campaign was a huge success. Five offices participated on Tuesday and so far, over $5,000 has been raised!

“This was a great experience and I was happy to see that many people were willing to help others in need.” – Diana Morales, Guarantee Real Estate Staff Member

We Need You to Join the Fight!
Guarantee Real Estate will continue the fight for Hunger Heroes through the month of May. If you see one of our office representatives out and about in the communities, we encourage you to be generous and to PLEASE GIVE to this most worthy cause.

“Hunger isn’t something most of us will experience, but if you’ve ever been in need or know of someone who has, you know the value of a resource like the Community Food Bank. We hope that you will join the fight with Guarantee Real Estate.” – Reginia Teter, Guarantee Good Will Network Co-Chair and Team Captain

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